15 Wise Phrases to Resolve Any Conflict

13Tell me what it is about me that irritates you

Being direct is the best way to solve conflicts. If there’s a colleague at your workplace that doesn’t like you, why don’t you just ask what made them form that sort of opinion about you? The goal here is not about changing people or making people like. The goal here is improving yourself, and showing others that you’re a reasonable and mature person.

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14Yes, you’re right...

This can hurt sometimes because no one wants to be wrong. But if you work in sales and you intend to be right all the time, you’re not going to be successful. We all know the customer is always right, but even if they’re wrong, this phrase will calm things down and that’s your chance to state your point.

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15I’m with you on that

Being on the same team is the secret to success, both in business and relationship. Being a leader doesn’t mean being the smartest guy in the room. It’s all about emotionally stable and on top of things. It’s not about taking the fame when things go as planned, but showing support in difficult times.

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