9What can I do to change the situation?
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There’s no point of arguing if you know you’re wrong. It’s so much better to avoid a bigger fight with this simple but effective phrase. Don’t try to change the course of the conversation, or throw around unrelated facts. Confess if you’re wrong, get to the point and move on.
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10It’s been worse than this. We’ll get through it.
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Sometimes, we simply don’t have a control over things that could lead to a conflict. If you can’t change things, what’s the point of arguing? If you deal with it together, you will get through it.
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11No need to take that tone of voice with me
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When things get super serious and when that uncomfortable “tone of voice” appears, you should avoid conflict by any means. Because “that tone of voice” is just another reason for an argument. You should cool down before you continue with resolving the conflict without playing the blame game.
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12How can I fix this?
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This tip is especially useful if you have a conflict at your workplace. Let’s say you made a mistake, arguing with your boss is not the right approach. If you did something wrong, don’t take the defensive stand. Offer to fix things and try to learn a valuable lesson from the experience.
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