The United Parcel Service lost a Canadian man’s draft of $846, 000 and was only able to track the document till a parcel distribution center North of Toronto. They admitted that they had no idea further than that. UPS slogan is “What can brown do for you?” Well, you can certainly start taking more care of people’s hard earned money for once.
The courier company nonchalantly offered to pay $32 and issue an apology letter. Isn’t that hilarious?? As for TD?? They did not offer to replace a dime for the bank guaranteed draft. This is what started a nightmare for the couple leading to several trips to the courier service and bank. According to Lorette “many a night of lost sleep, and gnashing of teeth and anger. Frustration, unbelievable frustration” for both brother and sister.
Lorette said “They said a bank draft was more appropriate” for that amount of money, never in my wildest imagination did I think something like this would happen.” The bank had also assured her that if the money was lost, she could retrieve it immediately.
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The spokeswoman for UPS Nirali Raval told CBC, “While UPS’ service is excellent in our industry, we are unfortunately not perfect. Occasionally, the loss of a package does occur,” She also refused specific questions put to her concerning the responsibility of people’s packages. She went on to reveal that the search and operations team undertook an extensive and thorough checkup for the draft but were unable to locate it.
Get this!! TD agreed to refund the money only if Lorette signed an agreement saying she will return the sum if someone encashed the draft. Now isn’t that absurd because every bank should have a stop check or draft policy in place as items are liable to get stolen. Wouldn’t the data of the draft number appear on screen if someone tried to encash the draft?
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