Imagine a courier service and a bank doing you out of your hard earned money, how would you feel?? What if that amount happened to be $846, 000, would that be enough to blow your top and see red??? That’s exactly what happened when the United Parcel Service lost this Canadian man’s draft of $846, 000 of the TD Canada Trust bank. The amount was part of a Father’s inheritance sent to him in Cornwall, Ontario by his sister in Georgetown.
If you thought losing the money was atrocious, that’s just the tip of the iceberg. Much to the irritation of the man and his wife, UPS offered to pay $32 in compensation and the bank??? TD Canada Trust made them run for 10 months unwilling to return their money. For Louis Paul Herbert, his sister Lorette Taylor and her husband John, it was the most harrowing time of their life.
Image Source: www.cbc.ca
1 When Lorette decides to make a demand draft, she has the faintest idea of the nightmare about to unfold
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As if their Father’s death wasn’t grief enough, what UPS and the TD Canada Trust made this brother and sister go through is appalling to say the least. It all began in February when Lorette was left in charge of disbursing the inheritances as dictated by her Father’s will. It was her duty to disburse the amount to her sister and her brother Louis in Cornwall, Ontario.
Lorette and her husband John went to the local TD Canada Trust Branch on Brant Street in Burlington to get certified cheques. The bank advised them to make a draft instead as that was the wise thing to do. Lorette also had the sense to ask what steps would the bank take in the event of the draft being lost or even stolen.
John said "I was told there were procedures to deal with that," He added that they were informed by the bank that in such circumstances, it only required some formalities and documentation to get a new draft. That seemed to be famous last words!! 10 months passed and Louis still waited for the money.
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2 Louis could have driven down to collect the money. He regrets he didn’t
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Louis mentioned that he had gone down to the UPS branch in Cornwall, Ontario as he was expecting to receive Lorette’s letter and the draft of $846, 000. It never came!! In an interview with CBC news who investigated the loss, Luis says. I’m waiting at the UPS store, around 3 p.m. because that’s when they said the guys came in, nothing shows up,” “I came back in the evening. Nothing shows up … and I’m wondering, ‘what’s happened to my inheritance?'
Lorette had just sent the money through UPS from her lawyer in Georgetown Ontario which was 270 miles away. She thought it best to courier the draft to save Louis the trouble of driving all the way down to pick it up. Herbert regretted the fact saying “I should have just driven, it’s something I kick myself in the rear over every day.”
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