There are many old stories on the internet you may have not have read and some are pretty interesting too like this one about an 86 year old angry lady’s letter to the bank in 2003.
Don’t you just hate calling the customer care of any service be it a bank, consumer company or phone provider and listening to endless options saying, press #1 for this press #2 for that. Just when you think you have pressed the right option and about to get somewhere, that option will again have a number of options. Can’t the idiots give a direct line to a customer care executive because after all, the countless options ultimately lead to the same person handling the call?
1 The banks and their call options can get anybody’s goat
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It is infuriating no doubt and gets on peoples nerves which is exactly what happened to this old lady whose check bounced due to insufficient funds. This 86 year old woman writes an angry letter to the bank telling them just what she thought of them. In fact she actually put the problem of options to them from a different point of view and it is hilarious. Everyone reading this will relate to this problem. But the best part of everything was that even the bank manager found it funny and published it in the New York Times.
Image Source: www.beautythings.info
2 The old lady’s cheque bounced
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She starts off by explaining how her check which she paid her plumber with bounced due to lack of funds. However she also says that it was just a couple of Nanoseconds that had lapsed till funds arrived into her account to honor the cheque. This is stupid of course but because of technology today, the advantage of human insight and positive assumption is lacking in every sphere on industry.