Home / NEWS / UPS Loses Man’s $846K Inheritance and Offers $32 Refund. But, What The Bank Did Is Even More Surprising

UPS Loses Man’s $846K Inheritance and Offers $32 Refund. But, What The Bank Did Is Even More Surprising

By Andrew Alpin, 16 December 2017

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5 Lorette had no option but to sign the agreement

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Not just Lorette, if she expired, her spouse, children relatives and executors would all be indebted to the bank to repay the amount.

After much deliberation, Lorette signed the agreement. In fact the bank went as far as to demand an indemnity in which case her house in case the check was cashed but Lorette refused saying that it was UPS who should provide such a thing. Louis, of course, was in a huge dilemma as he was short of money and his credit cards had been exhausted. He didn’t even have money to survive.

“TD has the money. The money is actually sitting in an account with TD. Nothing has been stolen. It’s there. That’s my inheritance,” he said, adding that if he had the cash, “I would have been retired.” 

ups work place

Image Source: www.newsapi.com.au

6 Finally, the tide turns in favor of the brother and sister

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After their story had been covered by investigative reporter John Lancaster CBC News, the bank seemed to have got cold feet. However, it took them 10 months to realize this and just last week finally relented in what has now appeared to have become a David-Goliath struggle. The TD Canada Trust even went as far as issuing an apology and it released the money.

After UPS lost this Canadian man’s draft of $846,000, it took 10 months for TD Canada to finally realize what they did was wrong. Said bank spokeswoman Cheryl Flicker “We understand that we've reached a resolution with our customer, It's clear to us we didn't get this right along the way and that there was more we could have done to come to a resolution faster."

As for Lorette Taylor and Louis Herbert, the brother and sister couldn’t be happier "It was a total surprise" she said about the nightmarish struggle “Never in my wildest imagination did I think something like this would happen." Power to the media as always. 

UPS lost this Canadian man’s draft

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